How do I pack clothing properly?
Clean, dry, in film or paper against moisture, then into a suitable mailing bag or box. No superfluous material, but securely sealed. Tidy packaging protects against damage and brings better reviews.
Shipping & logistics
Packaging, shipping methods, labels and international shipping — fast, safe and cheap.
Which shipping method is cheapest?
For light clothing, goods mail, small parcels or platform-integrated shipping labels are usually cheapest. Compare providers by weight/size. Vinted settles shipping via integrated providers, which makes it easy for sellers.
How do I print shipping labels efficiently?
Via the platform or a third party, ideally batched for multiple orders. Assign each label directly to the right SKU/order to avoid mix-ups. Batch printing saves a lot of time with many parcels.
What do I need to consider for international shipping?
Higher costs and transit times, customs contents for non-EU, and tracking becomes more important. Within the EU it's usually straightforward. Clarify in advance whether and how the platform supports international shipping.
Should I always ship with tracking?
Yes, whenever possible. Tracking protects you in “not arrived” cases and is often a requirement for seller protection. Without proof you're in a weak position in disputes.
Who pays for shipping — buyer or seller?
On Vinted the buyer usually pays shipping via the integrated service. On eBay you decide: buyer pays or “free” (priced-in) shipping. What matters is that your calculation covers the real costs.
How do I save on packaging material?
Reuse clean mailing bags and boxes, buy material in bulk and choose the smallest safe packaging. But mind the obligations from the Packaging Act if you ship commercially.
What do I do if a parcel gets lost?
Open a tracking inquiry with the carrier using the tracking number and inform the buyer proactively. Via the platform's buyer protection the case is usually resolved. That's why tracking and a proof-of-postage are so important.
How fast do I have to ship?
As fast as possible, ideally within 1–2 business days. Many platforms set deadlines; fast shipping brings better reviews and repeat buyers. Communicate delays (holidays) transparently.
Should I include a thank-you card?
A small handwritten card or a sticker costs almost nothing and sets you apart positively. It raises the chance of a good review and repeat purchases — a simple, often underrated branding lever.
Which packaging protects clothing best?
Clean mailing bag for non-delicate textiles, box for delicate or valuable items. Protect inside against moisture (film/paper). Securely sealed but without excessive material.
How do I determine the correct shipping weight?
Weigh the packed item on a scale and choose the matching shipping class. Wrong weight leads to surcharges or trouble — better weigh precisely beforehand.
How does shipping via Vinted work?
The buyer selects and pays for the integrated shipping; you get a label, pack and drop off. It's convenient and covered by buyer protection as long as you ship on time.
How do I ship multiple orders efficiently?
Print labels in batches, prepare parcels and drop them off on fixed shipping days. Assign each label directly to the right SKU/order to avoid mix-ups.
What do I do for shipping outside the EU?
Fill out the customs declaration, plan for longer transit times and higher costs and use tracking. Clarify beforehand whether international shipping is worth it for the item.
How do I handle transport damage?
Secure it with tracking and, if applicable, insurance, report the case to the carrier and inform the buyer proactively. Good packaging is the best prevention.
How fast should I ship after a sale?
Ideally within 1–2 business days. Many platforms set deadlines, and fast shipping brings better reviews. Announce delays (holidays) transparently.
Is a flat shipping rate worth it?
On eBay, priced-in “free” shipping can raise conversion; it's important to factor the real costs cleanly. On Vinted the integrated service handles it.
How do I save on shipping costs legally?
Choose the smallest safe packaging, compare providers by weight, reuse material and ship bundles together. Mind the obligations from the Packaging Act while doing so.
What should I consider when shipping shoes?
Use a box (not just a bag), support/fill the shoes and, if applicable, pack the original box into an outer box so it isn't damaged as an address carrier. Calculate the weight correctly.
Do I have to insure shipments?
Sensible for valuable items. For standard goods a tracked shipment often suffices. Weigh the item's value against insurance cost — proof of postage is mandatory anyway.
How do I keep proof-of-postage receipts properly?
Physically or photographed digitally, assigned to the respective order, until the sale is complete and the complaint deadline has passed. The receipt is your proof in case of a dispute.
How do I package sustainably?
Reused, clean boxes/bags and paper instead of plastic, exact size. A note “sustainably packaged” goes down well with the Vinted audience — but fulfill the packaging registration.
What to do if the buyer gives a wrong address?
Always ship to the address stored by the platform — that's decisive for seller protection. If there's an obvious error, ask the buyer to clarify via chat before shipping.
Should I always upload a tracking number?
Yes, enter the tracking number in the platform. This activates seller protection, informs the buyer and prevents “not received” disputes without proof.
Practical knowledge from the reseller community and experienced full-time sellers, summarized generally. Legal & tax matters follow official sources (incl. the German Federal Central Tax Office on the Platform Tax Transparency Act/DAC7) and do not replace tax or legal advice. As of 2026.